How We Protect You & Your Health
Data Protection Policy
Privacy Notice For Patients – Children & Adults
How We Use Your Personal Information
This notice tells you why The Biochemic Practitioner in Kirriemuir collects information about you and/or your child and how this information may be used.
The health care professionals, who provide your care at The Biochemic Practitioner in Kirriemuir, maintain records about your health as well as any treatment or care you have received here or previously elsewhere. These records help provide you with the best possible health care. Our records are electronic and on paper, we use a combination of working practices and technology to ensure your information is kept confidential and secure. Records that The Biochemic Practitioner in Kirriemuir holds about you may include the following information:
- Details about you, such as your address, contact details, previous medical history and previous investigations
- Any contact that the clinic has had with you, such as appointments, clinic visits, advice given over the phone or email, emergency appointments etc.
- Notes about your and/or your child’s health
- Details about you and/or your child’s treatment and care
- Relevant information from other health care professionals
Information may be used within the clinic for clinical audit purposes to monitor the quality of the services we provide. All of your information is held securely on our premises and may be used for statistical purposes. Where we do this, we take strict measures to ensure that individual patients cannot be identified. Sometimes your information may be requested for research purposes – we will always ask for your consent before releasing such information.
How We Maintain The Confidentiality Of Your Records
The Biochemic Practitioner in Kirriemuir are committed to protecting your privacy and will only use information collected lawfully in accordance with:
- General Data Protection Rules 2018
- Human Rights Act 1998
- Common Law Duty of Confidentiality
- General SMTO Code of Conduct
The Biochemic Practitioner in Kirriemuir acknowledges our legal obligation to keep information about you confidential and have put processes in place to protect the security of your information against accidental loss or disclosure, alteration, unauthorised access, destruction or abuse. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business "need to know". They will only process your personal information on our instructions and are subject to a duty of confidentiality.
Who Do We Share Your Information With?
The Biochemic Practitioner in Kirriemuir only ever pass on information about you to others, if there is a genuine need for it and you have given your consent. This may be your GP, dentist or other health care professionals, a solicitor or for court proceedings.
The Biochemic Practitioner in Kirriemuir will not disclose any information about you to any third party without your written permission or in case of a child’s information the parental consent, unless there are exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on.
Access To Your Personal Information
Under the General Data Protection Rules 2018 you have a legal right to request access to view or obtain copies of information we hold about you and to have it amended should it be inaccurate. The law dictates that we must provide this free of charge and do so within 30 days In order to request this you need to do the following:
- Request a copy of your records in writing
- Provide Proof Of ID (i.e a driving licence)
If your request has been refused, you will be notified why and that you have the right to complain to the supervisory authority and to a judicial remedy. You must do this without undue delay and at the latest, within one month.
How Long Do We Keep Your Data For?
In line with data protection principles, we will only keep your data for as long as we need it for which will be at least for the duration of your being a patient with us. Further, we are legally required (by our insurer) to keep this data for 8 years after your time as a patient has ended. In the case of children data is kept until the 25th birthday.
To determine the any appropriate retention period for personal data beyond seven years we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the applicable legal requirements.
Once The Biochemic Practitioner in Kirriemuir no longer have a lawful use for retaining your information, we will dispose of it in a secure manner to maintain data security. In some circumstances, we may make your personal information anonymous so that it can no longer be associated with you, in which case we may use such information without further notice to you.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
Right To Withdraw Consent
Where you have provided consent to the collection, processing and transfer of your data, you have the right to withdraw that consent at any time. There will be no consequences for withdrawing your consent. However, in some cases, where legitimate legal reason exists, we may continue to use the data.
Should you have any concerns about how your information is managed at the clinic, please contact The Biochemic Practitioner in Kirriemuir (Lisa Saunders) in the first instance. If you are still unhappy you may then complain to the Information Commissioner’s Office via their website (www.ico.gov.uk)
Change Of Details
It is important that you tell the person treating you if any of your details such as your name or address have changed or if any of your details such as date of birth is incorrect in order for us to correct it.